- Outage status: Recovered
- Duration: - 4h45m
Update <2016-08-10 10:45 BST> 4
Services have been stable since yesterday and we continue to monitor the
platform closely. We are still working with our network suppliers to establish
the full circumstances of this incident to improve our resilience to DDoS
Update <2016-08-09 13:00 BST> 3
Service is now restored however until we receive further assurances from our suppliers we will remain on high alert and as such cannot yet declare that the service has fully stabilised.
Update <2016-08-09 12:01 BST> 2
The cause has been identified as a DDoS against Sitemaker. Mitigation measures have been implemented and we expect to restore site availability within the next 2 hours.
Update <2016-08-09 10:20 BST> 1
Our engineers have identified a problem and have applied a workaround. Sites should recover over the next hour.
Sitemaker is currently unavailable. Customers will receive a 504 gateway timeout message. The problem is being addressed by our engineers.