Sunday, May 19 2013
By Russell on Sunday, May 19 2013, 22:21 - Service status
Service Degradation 22:05 BST (GMT +1) 19 May 2013
Automated monitoring systems have detected an outage which may be affecting customers using our service. Our system administrators have been notified and are now looking at the issue.
UPDATE 23:45 BST: We are in discussions with our ISP regarding some unusual traffic patterns. Service has been stable since 23:30 but continues to be monitored closely.
Tuesday, May 14 2013
By Josh on Tuesday, May 14 2013, 10:00 - Service status
REASON: Software update to network switches
PLANNED DURATION: 5 minutes
We will be running software updates to network switches. Although the upgrade will be brief, we are advising that there is potential scope for an outage lasting no more than 5 minutes during the 30 minute window.
Friday, May 3 2013
By Russell on Friday, May 3 2013, 16:11 - Service status
Our data centre (the building housing our servers) has informed us of a power failure affecting the area where they are located.
The facility is currently operating on backup power generators with a plentiful supply of fuel. The repair work is due to be completed with full restoration of mains power on Monday 6 May.
Services are currently operating normally.
UPDATE 12:00 BST (GMT +1) 7 May 2013
We have been advised that the power situation has been resolved and that the datacentre is now operating on mains power.
Sunday, April 14 2013
By Josh on Sunday, April 14 2013, 16:16
We are currently experancing some network problems at our datacentre causing some sites to load slowly. We're working to resolv this.
UPDATE 16:30 The issue has been resolved and normal service has resumed.
Friday, April 5 2013
By Josh on Friday, April 5 2013, 12:28 - Service status
We are currently experiencing a few issues with some of the sitemaker services, engineers a looking into it.
UPDATE 12:29: All services have returned to normal, we'll continue to monitor.
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